December 24, 2009
Email Marketing – Communicating With Your Clients
Posted by: admin : Category: E-Mail
E-mail marketing is something that is viewed by many as not being important and by reading this article we hope to provide you with valuable information that will encourage you to start communicating with your exciting clients on a more regular basis.
Keep your clients informed
Many marketing experts say that it costs six to seven times as much to sell a new customer as it does to resell to an existing customer. That’s why sending newsletters to your customers makes so much sense. If you keep in regular touch with them, your customers will think of your business first when it’s time to make another purchase or when a friend asks for a recommendation.
To succeed, newsletters must offer valuable information, and they should be short and to the point. In general, short, frequent newsletters containing timely information are preferable to longer infrequent newsletters.
Newsletters should provide just enough information to encourage your customers to contact you or visit your place of business to learn more. Try to provide something for everyone in your newsletters. Including a variety of short articles in each issue increases the chances that at least one article will be of great interest to your audience.
Choose topics to include in your newsletter
Write from your customer’s point of view. Newsletter success comes not from writing about what you want to tell, but what your customers want to know. When planning each issue of your newsletter, think in terms of categories. Make a list of the types of information your customer base would find most useful. Then try to include an article from each category in each issue. For example, your list might include: